Terms & Conditions
1. All returned
items will be charged a 25% restocking fee, original store sales
receipt must be presented.
2. No return/refund on products which are installed. Return must be done within 14 days of original date of purchase.
3. All returned item(s) must be in its original condition.
4. For special order item(s), 50%-75% deposit will be required.
5. All products are under manufacturer warranties only.
6. All customers have to agree with the period of time offered for warranty replacement/exchange by its manufacturer.
7. All customers are responsible for all shipping charges for any services/sales provided by us.
8. All used parts are non-refundable. Please be sure to check the item(s) before accepting the sales receipt.
9. All item(s) sold by Kansai Motorsports USA, Inc. have been designed and are intended for race vehicles only, which are never to be used on public roads and highways. We are not responsible for any fines & penalties due to any traffic violation.
Some of the products we offer are intended for off-road use only, therefore, we recommend that you check with your local state laws before you order any products to see if they are legal for highway use in your area. We also recommend you check with your dealer and/or manufacturer before making any intended modifications which could void your factory warranty.
Note: For the protection of both the cardholder and Kansai Motorsports, we will ship the products ordered ONLY to the billing address your bank has on file for the credit card number. If the shipping address and billing address do not match, the order will not be processed.
Sales Policies: Payment can be made by VISA or MasterCard. We also accept payment methods by Certified Cashiers Check or Money Order in US dollars only. For instructions on ordering via Cashiers Check or Money Order, please email us. Washington residents are charged an 8.8% sales tax. Prices are subject to change without notice. If you wish to pre-pay your order, contact Kansai Motorsports for an exact payment amount for parts and shipping. Pre-payment will include charge for parts and freight. All orders will be sent via UPS ground service (domestic), unless otherwise specified. UPS does not ship to any P.O., APO or FPO Boxes. Therefore, if you specify to ship to a P.O., APO or FPO box, we will send your order USPS and charge you the appropriate shipping cost. Orders are normally processed within 48 hours of receipt of order, however, occasionally it can take up to 3 - 5 business days. After carrier attempts to deliver the merchandise three times, the order will be returned to Kansai Motorsports and will only be reshipped at the buyers expense. All returned items must have a Return Authorization number. A 25% restocking charge is normally assessed on all authorized returns.
Sale and Promotional Items: For all items that are on sale or special promotion, refunds are not accepted. ALL SALES ARE FINAL.
Cancellations: Within 24 hours of placing the order, you may cancel without any penalty, unless the order has already been processed. To cancel an order, you may either send an email or call us leave a message or speak directly to a sales rep. However, after 24 hours, you will be subject to a 25% cancellation fee.
International Orders: For International Orders, please email us with the product(s), quantity and shipping address for a price quote. Payment for international orders must be pre-paid by certified cashiers check, money order or money wire transfer. All in U.S. Currency. Shipping is either U.S. Postal Service or UPS Worldwide Express, customers choice. Large packages must go UPS. All orders shipped via UPS Worldwide Express are insured to the total value.
Backorders: IFor any reason if an item on your order is temporarily out of stock, you will be notified via phone or email. If you have multiple items on your order, the "in stock" items will ship and the "out of stock" items will be backordered for you. As soon as the backordered item arrives at our warehouse, it will be shipped and the appropriate shipping charges will also be applied. You must notify us to cancel a backordered item, or you will be responsible for sending it back to us and a 25% restocking fee will be applied to your return.
Return Policies: AAll returns must be accompanied by an Return Authorization (RA) number. You can request an RA number by sending us an e-mail to email@example.com. In your email please include the following:
Reason for returning
Your full name
Date of purchase
Phone number and e-mail address
General Return Guidelines: Within 7 days of receipt of your order, you may return products that:
Are in their original
Have original manufacturer information
Are not damaged
Do not have missing parts
These returns still require an RA number (see above) and all non-defective returns are subject to a 25% re-stocking fee ($15 minimum).
All return freight charges must be
prepaid by the customer. There are no refunds on freight. The
cost of shipping will be credited only in those instances where
the return is a result of our error. All returns are ONLY for
store credit or an exchange for items equal or lesser in
Damaged Products: Before signing for your package, make sure the box or packing tape has not been damaged. If box looks like it has been tampered with or damaged during shipping, do not sign! If your product has been damaged in shipment, you must contact us within 24 hours of receipt. Please e-mail us immediately at firstname.lastname@example.org We will respond within 24 hours and will guide you through a return and replacement process.
Manufacturer's Warranty: All parts are covered ONLY by the Manufacturer Warranty. Manufacturer warranties vary and are included with your product and should be reviewed carefully for additional information.
Legal Venue: In the event that legal proceedings are required to resolve disputes or indifferences, all claims and filings must be made with the Seattle Municipal Court located in Seattle, Washington. Kansai Motorsports customers will acknowledge and agree to this stipulation once a transaction has been made with Kansai Motorsports.
By viewing this document, you are agreeing to the terms and conditions listed.
Thank You for taking the time to read our policy.